Starbucks Fishes For Customers With Free Stuff

October 20th, 2010

Would you like a free e-book with that grande caramel macchiato?

  • In an effort to boost profits, Starbucks is trying a new promotion with partner Yahoo! to bring free e-books, movies, online news subscriptions, and mp3s to customers using its free wifi.
  • The online freebies will only be accessible through Starbucks wifi networks, meaning customers will have to return to a shop to pick up where they left off with their books and movies. Alternately, they can purchase the product from the provider, which gives Starbucks a portion of the profit.
  • To make the program happen, the company has partnered with The Wall Street Journal, The New York Times, USA Today, Apple, Patch, Zagat, HarperCollins, Penguin Group, and SnagFilms.

Facts & Figures

  • Starbucks made its wifi free to everybody this July.
  • Users logged in to Starbucks wifi over 30 million times in September.

Best Quote

“Users across the Internet are moving more into this ‘snackable behavior’ to begin with.” – Burke Culligan, Vice President of Product Management at Yahoo!

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