Because of a faulty antenna, Consumer Reports refuses to recommend the iPhone 4.

• Consumer Reports tested the newest iPhone and discovered that it lost reception when held to the ear in a certain way.
• Apple claims that most cell phones lose reception when gripped a certain way and that the software can be easily fixed.
• The faulty antenna is located on the outside of the phone in the form of a metal band running around its frame.
• AT&T has been criticized for poor reception and the inability to handle the network usage of data-guzzling iPhones.

Facts and Figures

• This is the first time Consumer Reports has not recommended an Apple phone.
• The antenna problem hasn’t slowed demand for the iPhone 4 – the phone is currently on backorder for about 3 weeks.
• Apple sold more than 1.7 million iPhone 4s in the first 3 days, making it the company’s most successful product launch ever.

Best Quote

“Our findings call into question the recent claim by Apple that iPhone 4′s signal-strength issues were largely an optical illusion caused by faulty software.” – Consumer Reports