How Do You Get a $2,000 Dress for $100? Rent it!

November 13th, 2009
Will rental haute couture be all the rage?
  • Rent the Runway is a new website that lets women rent dresses from high-end designers for about a tenth of their retail asking price.
  • Although the launch has been met with enthusiasm, the business model does face a few risks. Fashion tends to have a short shelf-life compared to rental DVDs. The site is also invitation-only, which limits its customer base. There’s also the enormous customer service risk. If your Netflix movie arrives a day late, that’s one thing, but if the dress for your Saturday wedding comes the following Monday, Rent the Runway has a big problem.
  • Retail stores in big cities have rented dresses for years, but the company believes its online convenience will create a surge in the market even though women won’t be able to try dresses on beforehand.

Facts & Figures

  • The rentals run $50 to $200 for a four-night loan and are shipped directly to the customer.
  • Each dress order includes a duplicate dress in a back-up size for no additional charge.
  • More than 20,000 women signed up for the service for its first week.

Best Quote

“Here was this young girl who loves fashion and was willing to spend a good portion of her salary on a dress that she’s only going to wear once or twice, and I thought, there has to be a solution for this.” – Jennifer Human, Co-Founder of Rent the Runway

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