Archive for the ‘Ask the Experts’ Category

NYSE Executive Lawrence Leibowitz Talks Wall Street

Tuesday, October 27th, 2009

larry-liebowitz.png Lawrence Leibowitz has one of the longest job titles you’ll hear. He’s the NYSE Euronext Group Executive Vice President & Head of U.S. Execution and Global Technology. Sound like a big job? It is. Larry kindly answered a few of TILE’s questions about what life is like on Wall Street.

TILE: So what do you do at the New York Stock Exchange?
Larry: I am responsible for running the New York Stock Exchange on a daily basis. That includes making sure our trading day runs smoothly, our technology is the best it can be, and helping the companies that list on NYSE reach investors around the world.

TILE: How has Wall Street changed since you started in the business?
Larry: In the 25 years I have been on Wall Street, the biggest change is the fact that technology has reinvented the business from top to bottom, from executing trades in less than an eyeblink, to running financial models to value complex derivatives. It has changed the business, and it has changed the way we think about the world.

The second biggest change is probably the democratization of Wall Street – in 1980 retail trading customers got most of their information from brokers, placed orders by phone, and read the newspaper to see how their portfolios were performing. Now, people get information from the web and 24 hour news coverage of the markets, place trades directly, and manage their money online.

Finally, Wall Street has gone global. As technology, information, and capital flows have interconnected our world, Wall Street firms and investors have turned their attention from the narrow U.S.-centric view to one which spans countries and continents.

TILE: What do you see in the future of the NYSE?

Larry: NYSE is now part of a larger company, NYSE Euronext, which owns exchanges around the world, including Amsterdam, Brussels, Lisbon, Paris, and the London Futures Exchange. We trade stocks, bonds, and derivatives all around the world, connecting traders, investors, and companies trying to raise capital to grow their businesses. NYSE Euronext will continue to grow and innovate in this globalized economy, never losing its reputation for the integrity and high standards that our listed companies and clients have come to expect.

>> TILE brings you exclusive opinions, explanations, and interviews from experts in every industry. To read more, click on Ask the Experts in the TILE Library.

Have a burning question or an expert you’d like to see interviewed? Just Ask TILE!

Peter Osgood on Talking and Listening

Friday, October 16th, 2009

peter-osgood.png Peter Osgood is a seasoned communications expert and trusted advisor to business and nonprofit leaders. This week, he shares some of the lessons he’s learned from a lifetime of communicating with people, from the U.S. Army to investor relations and beyond.

TILE: How did you get where you are today?
Peter:
Always listening, questioning and trying to understand what others are saying and feeling while applying the values which transcend the countries, religions and cultures and economic environments in which most of us live. I’ve also tried to accumulate my experiences and apply them thoughtfully to the issues we face today.

TILE: How does what you do affect the world at large? Why should I care about what you do?
Peter:
What I do today is only as important as my ability to provide meaningful counsel to my clients as they make their own value judgments in their professional environments. I believe I now provide guidance based on cumulative experiences and a modicum of understanding of the environment in which we live.  You don’t need to care about what I do, but you do need to have some “voices of experience,” those who can help you shape and improve your own frame of reference. I’ve always had them, and still do.

TILE: How do you break tough news to a group of investors?
Peter:
There are many kinds of investors, or stakeholders. Some invest money. The Golden Rule applies across all type of investors and all the time. Be honest. Be transparent. In the long run it was, is and will be the best rule. And, don’t discriminate. It tends to compromise and devalue. The other rule is, when the news is bad, tell them why and what is being done to overcome the adverse news. And, get the bad news out as soon as you know it.

TILE: What’s the best advice you would give your teenage self?
Peter:
Assuming I didn’t grow up knowing I wanted to be a nuclear scientist, my advice to myself would be to pay more attention to all aspects of my liberal arts education, being more attuned to learning and questioning. I would advise myself to become more aware of what was going on outside my U.S. environment, my economic environment, my own religion (or lack thereof), and most important, I’d ask myself to spend more time caring about others and how they think. I wouldn’t want to have been such a “know-it-all,” or better-phrased “opinionated.”

>> TILE brings you exclusive opinions, explanations, and interviews from experts in every industry. To read more, click on Ask the Experts in the TILE Library.

Have a burning question or an expert you’d like to see interviewed? Just Ask TILE!

Joel Hollander: Behind the Mic

Tuesday, October 13th, 2009

joel-hollander.png Joel Hollander has worked behind the scenes in the radio business throughout his whole career. He has successfully led and turned around several media companies, served as President & CEO of both CBS Radio (formerly Infinity Broadcasting) and Westwood One Inc., and is one of the major players in creating the future of radio. He’s currently working on a new project – 264 Echo Place Partners, a strategic advising firm. Joel took a moment to tell us about what it took to get where he is, and what tomorrow’s radio looks (er, sounds) like.

TILE: How did you end up where you are today?
Joel: A lot of hard work along the way. Always taking calculated risks at the right moment to move up the ladder. I’ve found that being a good listener, aggressive, punctual, and making decisions swiftly are good traits of a leader.

TILE: How does what you do affect the world at large?
Joel: Music, sports, entertainment, and technology are great vehicles to help people to relax and get away from their everyday routines.

TILE: What is the future of radio?
Joel: Radio has been around for decades and has been an incredibly successful industry. As in most American industries, technology has changed radio. It has morphed into an audio business in other forms: Internet radio, iPods, Blackberries, HD radio, etc. Radio now exists in many different forms, though there are still 235 million people in the U.S. that listen to traditional radio every week.

TILE: What’s the best advice you would give to your teenage self?
Joel: Be aggressive. Get as many internships as you can while in school – it will only help when you graduate. Start working at an early age to cultivate the work ethic you will need down the road!

>> TILE brings you exclusive opinions, explanations, and interviews from experts in every industry. To read more, click on Ask the Experts in the TILE Library.

Have a burning question or an expert you’d like to see interviewed? Just Ask TILE!

Tracy Gary: Give and Get Giving

Monday, September 21st, 2009

tracy-gary.png Tracy Gary, a member of the Pillsbury family, is a philanthropist, nonprofit entrepreneur, and legacy mentor who has worked tirelessly to help others experience the joy of giving charitable dollars to causes they care about through her organization, Inspired Legacies.

TILE: What is your first memory of giving?
Tracy:
I have always been blessed by being surrounded by generous people. One of my mom’s best friends was a philanthropist. One day he sat me down when I was seven and asked me to help him on some giving he was doing. He had been reading the paper that day and he would always find people that he felt needed help. He said to me, “Always look beyond your own needs. There are always people who have more trouble and more hardship than you, but it takes being awake to others and to trying to always be caring.”

He then gave me $40.00, which was a lot of money back in 1957 – it’s like getting $400 now! Over the next month we visited 2-3 projects in New York that might really use that $40.00. Those were my first ever “site visits” and I have been on over 4000 now. This simple act on Mr. Petrie’s part changed my life forever.

My mother and father were strategic and also very socially networked through their giving. I learned early on that making a difference could happen for others while one also built community. A portion of my allowance was for giving away, another for spending, and another for saving/investing – similar to TILE! By the time I was 14, my parents set up a giving account, and gave me extra money when I volunteered for more than five hours a week. But it was mostly because they were so generous and connected and happy through that involvement that I saw this as a great way to live my life. And it truly has been!

TILE: What suggestions or advice do you have for TILE members who are choosing what causes they want to support for the first time?
Tracy:
Think for a moment what really MOVES you to anger, sadness, or action. Start with 1 thing you want to see changed in your lifetime. Think big! For example: I want to eliminate pollution in my neighborhood and in the world. If you are going to live until say, 95, and you’re 20 years old now, in 75 years you can really do a lot!

You may want to keep a notebook or start a file on your computer where you can keep track of your interests, so when you learn about a group or an outstanding leader, you can write it down, bookmark it on your computer, and keep a file of the things that move you. TILE is a great springboard to start your giving. Check out TILE causes, visit organizations’ websites, make donations, go in to see them, volunteer.


TILE: What was the primary inspiration that caused you to devote your entire life to starting, supporting, and working with charities?
Tracy:
I have seen great suffering and people who deserve an opportunity to better their lives. I know I have more than I need and that most of us have WAY more than we need. People need food to eat, a home, clothes, a job, and people to connect to.

Giving is a way that I can help others and shape and shift the world I want for myself and other people to thrive in. Life is not just about surviving, it’s about evolving and supporting those around us to thrive and grow and change. For some of us this means giving more and buying less. For others it means getting a better job. For others it means taking care of our communities and the health of our families and the planet.

People care everywhere. If we focus and act with intention, our collective power and love can truly move mountains. Get started today… “BE the change you want to see in the world.”

>> TILE brings you exclusive opinions, explanations, and interviews from experts in every industry. To read more, click on Ask the Experts in the TILE Library.

Have a burning question or an expert you’d like to see interviewed? Just Ask TILE!

Exploring Fashion Trends with Randy Federgreen

Thursday, September 17th, 2009

randy-federgreen.png Randy Federgreen is a business advisor at Neiman Marcus and President at Bamford. He took some time (out of the middle of Fashion Week) to answer a few of our burning questions about luxury goods and the latest trends.

TILE: Where do trends start – on the street or the runway?
Randy:
It’s kind of a circle. The trends start on the street and on the runway. The street inspires the designers because the design teams are out on the streets of the major capitols – the shops and the boutiques of Paris, London, Milan, New York, and Tokyo. It comes from the street but then runways inspire the street as well. Really, the colors and the textures and the fabrications start even earlier because the mills spin and color the yarn and make the fabrics show at the yarn, fabric, and leather fairs. The design associates go to these fairs, and bring them back to the designers. Right now, they say it’s all about red but the reason is that 10 months ago the fairs may have been showing red so that all these design assistants who pulled the fabric to show the designers all pulled things being driven by the mills. That’s why there’s so much consistency in the market.

TILE: So, it’s really a chicken and egg scenario?
Randy:
It’s circular because the street inspires the designers and designers inspire the street. And then you have the mills and producers of the yarn that are really dictating colors, textures and patterns that you start seeing everywhere.

And if there’s something really hot, let’s say there’s a mill making a tweed that has a silver yarn running through it and several designers get inspired by it. Let’s say Armani picks it up, Prada picks it up, and Ralph Lauren picks it up, they all interpret it in their own different ways. Ralph might make a riding skirt, Armani might make a gown, and Prada might make a jacket and boots in it. Each designer puts their own handprints on it, but it’s the fabrics and yarns that run through all these different collections.

TILE: How is fashion dictated by the economy? Can fashion trends reflect the markets?
Randy: Yes, they say the length of a skirt tends to go down when business is bad. Today, watch sizes are getting smaller on men and women maybe to say enough with the excess, enough with the flash. The watch faces are getting smaller because people are getting more conservative and more tasteful. Watches were getting larger and larger for years (in the boom) and now we’re seeing a shift. This current fall season, we are seeing more conservative clothing for both women and men, it just feels right. You will see all shades of greys, dark purples, reds and of course, a lot of black. Going into spring, I expect you will see more feminine and soft fashions for her. You will see luxury brands lowering their prices and I expect that will get her out to shop.

TILE: How about purchasing behavior? Are people buying different items?
Randy: One of the trends is that a woman will spend more money for a few key piece in her wardrobe, like a Chanel jacket and wear it with a Theory trousers or a simple skirt. A new pair of Louboutins will certainly spice up a simple black suit or dress from last year. And she may wear a beautiful scarf from Hermes and throw it over a sweater from J. Crew. She’s certainly not buying the skirt, the jacket, and blouse from one designer anymore. She’s buying a few pieces. And I think that is a trend to stay because I think the head-to-toe dressing in one designer has become excessive. We won’t see those days again for a long time.

TILE: How does fashion inspire the way you live in your life?
Randy:
I think something new or something exciting added to someone’s wardrobe or home gives them a little boost, makes them feel happy, energized. Rarely do people go out and buy something new and think “God I look horrible in this.” Especially now, people get inspired by beautiful things because they’re really looking at them. That whole consumerism thing that was going on for so long where women would pick up a new pair of Manolo’s once a week – those weeks are gone. And that’s kind of been crippling to the industry but the reality is that it never should have been like that. Everyone is thinking through their purchases; whether you’re Amy Butte (CEO of TILE) or someone with a $40k a year assistant’s salary. You’re looking at every purchase you make whether you are shopping at Anthropologie buying a $180 dress or shopping at Chanel. Purchases are made out of emotion and necessity and you think about them before you buy.


TILE: How has the recession changed the modus operandi of stores?
Randy: Now, the biggest challenge and opportunity in the fashion business is to inspire men and women to come in and see something new. Designers have done a lot to realign their prices and to come up with new and exciting things. It’s now up to the stores to get the customers back. But stores have cut their budgets for things like marketing and advertising so far down that they really don’t have the luxury to do that kind of outreach anymore.


There is also far less inventory in the stores. A few years ago, if you wanted an Armani jacket and shirt there would be 2 on the floor and a dozen more in the back stockroom. Today there are 2-4 pieces on the floor in that jacket and that’s all. So, if a customer is holding off on a purchase and hoping – like before – that it will go on sale… well, there is not going to be that much to go on sale. It’s going to be like buying Christmas ornaments the day before Christmas and having the store be completely out of ornaments or going to buy a Halloween outfit on Halloween, and there is nothing left but candy corn, Dracula capes, bunny ears and a nurse uniform. I like the saying, “you snooze, you lose.”


TILE: What is the best piece of advice you’ve received in the fashion industry?
Randy:
Know who you are. You can’t be everything to everybody.

TILE: How about the best compliment?
Randy:
The best compliment I ever received was when Ralph Lauren told me I inspired him. I worked at Ralph for 22 years. That was one of the most memorable moments, which I will never forget.

>> TILE brings you exclusive opinions, explanations, and interviews from experts in every industry. To read more, click on Ask the Experts in the TILE Library.

Have a burning question or an expert you’d like to see interviewed? Just Ask TILE!