(photo credit: Richard Moross)
Don’t worry; you don’t have to pay to use the lavatory. Yet.
- It seems like the airline industry has been struggling financially forever. But it’s never been as obvious as it is today, when most carriers are charging $30 for an extra carry-on bag and eliminating complimentary meals.
- The main source of these fees is the steady increase in fuel prices airlines have seen in recent years. But with every new charge comes with a new disgruntled customer.
- Now, instead of taking away amenities that used to be included in the price of a ticket, airlines are coming up with new services to sell to travelers. More of an “added value” approach than a cost-cutting spree.
- Flyers willing to shell out can board the plane early, get a seat with extra legroom, or splurge on a champagne brunch – yes, even in coach.
Facts & Figures
- Airlines increased their prices six times in the first two months of 2011
- Fees for things like extra carry-on bags and snacks accounted for 5% of all industry revenue in 2010 – that’s $22 billion